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Can common ground be found between technology and the intermediated insurance model?

16 May 2018 | Straight Talk

The growth of artificial intelligence (AI) and machine learning has taken the world by storm. Machines are now capable of completing complex tasks that only humans could perform in the past. While this sounds great and exiting, it does have a number of implications when it comes to employment issues. This is very true for the financial services industry where brokers and advisers are waiting in anticipation to see what impact AI will have on the future of the industry.

Building trust in the industry

07 May 2018 | Straight Talk

Claim statistics play an important role in the industry. Particularly to advisers as statistics provide vital information regarding industry trends, which allows them to capitalise on areas of interest. Momentum recently released their claim statistics for the period of January 2017 to December 2017.

Rolling the dice with technological advancements

02 May 2018 | Featured Story

Technology has been a major talking point in the insurance industry over the past two years. Advancements in this space have made insurers, and advisers, sit down and reassess their business models to figure out whether they are appropriate for a technologically driven industry. We have seen the impact that technological advancements have had internationally. But is South Africa keeping up with these advancements or are we falling behind? FAnews spoke to Liberty and Discovery to find out their views on the subject.

The onus of proof lies with the insurer

26 April 2018 | Straight Talk

In failing to discharge its onus in establishing that an insured was under the influence of alcohol at the time of the accident, Old Mutual Insure has been ordered, by the Ombudsman for Short Term Insurance (OSTI), to pay a claim they initially did not want to pay.

quick poll

Question

Do you think short-term insurance broking will survive the AI plus humanoid robotics age?

Answer

Human first always Not a chance Possibly maybe Yes, but reimagined

View the Results

Complaints decrease, but is it enough?

24 April 2018 | The Stage

Tax at a cost to others

08 March 2018 | Straight Talk

Intermediated advice: Cornerstone of microinsurance

07 March 2018 | Featured Story

The ins and outs of key reform issues

06 March 2018 | The Stage

Don’t think outside of the box, tear the box apart

21 February 2018 | Straight Talk

The focus is shifting towards fewer products

20 February 2018 | The Stage

Unclear facts keeps insurer in check

05 February 2018 | Straight Talk

FSB puts its foot down

01 February 2018 | Featured Story

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