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The onus of proof lies with the insurer

The onus of proof lies with the insurer

26 April 2018 | Straight Talk

In failing to discharge its onus in establishing that an insured was under the influence of alcohol at the time of the accident, Old Mutual Insure has been ordered, by the Ombudsman for Short Term Insurance (OSTI), to pay a claim they initially did not want to pay.

Complaints decrease, but is it enough?

Complaints decrease, but is it enough?

24 April 2018 | The Stage

As we approach the second quarter of the year, focus within the short term insurance industry shifts towards the release of the Office of the Short Term Ombudsman’s (OSTI) Annual report. Over the past few years, OSTI has been dealing with a growing number of complaints. This year presented some good news, and a change of script, as there was a decrease in the number of complaints. In 2017, OSTI received just over 9 000 complaints, compared to 2016’s 10 000 complaints.

Tax at a cost to others

Tax at a cost to others

08 March 2018 | Straight Talk

In the 2018 Budget Speech Minister of Finance, Malusi Gigaba, stated “Over the medium term, the National Health Insurance (NHI) is allocated an additional R4.2 billion, funded through an amendment to the medical expenses tax subsidy. Over the next three years, below-inflation increases in medical tax credits will help government to fund the rollout of NHI,” the budget review stated. Overall, government will be spending R205 billion on health in 2018/19 growing to R240 billion by 2020/21.

Intermediated advice: Cornerstone of microinsurance

Intermediated advice: Cornerstone of microinsurance

07 March 2018 | Featured Story

South Africa, as is the case with most developing countries, has a problem in that its population is often defined along the lines of the haves and the have nots. This poses a problem when we look at the situation with the lens of the financial services sector. The regulator and government hope to address this soon to encourage financial inclusion.

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The ins and outs of key reform issues

The ins and outs of key reform issues

06 March 2018 | The Stage
Don’t think outside of the box, tear the box apart

Don’t think outside of the box, tear the box apart

21 February 2018 | Straight Talk
The focus is shifting towards fewer products

The focus is shifting towards fewer products

20 February 2018 | The Stage
Unclear facts keeps insurer in check

Unclear facts keeps insurer in check

05 February 2018 | Straight Talk
FSB puts its foot down

FSB puts its foot down

01 February 2018 | Featured Story
The caveat of South African growth

The caveat of South African growth

31 January 2018 | The Stage
Failure to comply strict breach entitles insurer

Failure to comply strict breach entitles insurer

07 December 2017 | Featured Story
Every little bit counts

Every little bit counts

05 December 2017 | Straight Talk