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The South African non-life insurance market is abuzz with news and opinions following the introduction by insurers of so-called grid failure exclusions during the first half of 2023. Most, if not all, of the country’s main insurers had already taken steps to limit their exposures to electricity supply related claims by introducing higher excesses or outright exclusions on power surge claims over 2022; but their latest intervention is of far greater consequence. On advice from, or perhaps at the behest of, their reinsurance partners they have decided to introduce national grid failure exclusions to commercial and personal lines contracts.
Successfully launching a new insurance product to market is challenging, requiring product innovators to pay more attention to the time and resources required to develop, refine, launch, distribute, administer and take the insurance product to market and break even, and finally, a sustainable and profitable business.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?