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Ensuring sustainability through flawless claims management

Ensuring sustainability through flawless claims management

01 August 2012 | Short Term

The short term insurance landscape has changed significantly over the past 15 years. Improved scientific and risk-specific underwriting models, evolving distribution channels, new entrants with innovative products and loyalty programs have revolutionised the way we conduct business. What will the next decade bring?

Cyber Liability Insurance: Don’t run your business without it!

Cyber Liability Insurance: Don’t run your business without it!

01 August 2012 | Short Term

Your corporate website could violate copyright or intellectual property laws, a stolen laptop might trigger a long and costly nightmare involving theft, extortion or both and an ill-considered post on Facebook or Twitter could result in slander or defamation claims. Of equal concern is what happens when sensitive information gets into the wrong hands.

Fixing the cracks: South Africa’s Automotive Glass industry comes of age

Fixing the cracks: South Africa’s Automotive Glass industry comes of age

01 August 2012 | Short Term

The aftermarket in motor vehicle spares has always been a contentious issue. Short-term insurers have had to weigh up the perceived safety risks associated with installing non-Original Equipment (OE) parts against the significant cost savings to the insured motor pool. Nowhere is this debate more heated than in the ultra-competitive automotive glass industry. FAnews asked the major local glass suppliers why stakeholders in the motor repair industry should favour their product.

Everybody is a potential seller or buyer

Everybody is a potential seller or buyer

01 August 2012 | Practice Management

In a recent article, titled Making your Practice Succeed, we touched on the results of a Celestis succession planning survey and highlighted important issues facing most financial advisory practices. I would like to revisit these issues and comment on the results of a similar US-based survey undertaken this year by NFP Adviser Services Group and Aite, an independent research company.

quick poll
Question

If you had to hazard a guess, when do you reckon the COFI Bill will be signed into law?

Answer
A changed mindset will help insurers to cope with compliance and regulation

A changed mindset will help insurers to cope with compliance and regulation

01 August 2012 | Technology
Payout delays at the Road Accident Fund inspire new insurance covers

Payout delays at the Road Accident Fund inspire new insurance covers

01 August 2012 | Features / Profiles
Brightrock - The out of the box insurer

Brightrock - The out of the box insurer

01 August 2012 | Features / Profiles
The challenge of Suitability

The challenge of Suitability

01 August 2012 | Features / Profiles
Risk auditing is a recipe for investor confidence

Risk auditing is a recipe for investor confidence

01 August 2012 | Features / Profiles
The “heart and soul” of financial advice

The “heart and soul” of financial advice

01 August 2012 | Features / Profiles
How family ties affect insurance rates

How family ties affect insurance rates

01 August 2012 | Features / Profiles
Barclays and the Libor Affair

Barclays and the Libor Affair

01 August 2012 | Prof Robert Vivian