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Schoolyard bully or financial services innovator... Is Discovery overstepping the mark?

01 August 2012

They say that success begets success. It is also true that success puts you in line for more than your fair share of criticism. One disgruntled client can cause as much trouble for a company the size of Discovery Limited as for any other. And one media report, however inaccurate, can trigger an avalanche of scrutiny...

Attention brokers! Notice must reach the policyholder

01 August 2012

The Policyholder Protection Rules (PPR) dealing with rejection of claims requires insurers to notify a policyholder, in writing, of a decision to reject or dispute a claim or the quantum claimed. This seems simple enough, but be aware: Make sure that notice is properly delivered, says Sandra Sithole of Nqrton Rose South Africa.

Getting to the heart of Treating Customers Fairly

01 June 2012

The first two Treating Customers Fairly (TCF) outcomes – discussed in detail in the February and April editions of FA News – are high level overviews. The third outcome is more direct. It is a no-nonsense instruction that outlines the consumer protections the regulator wishes to achieve.

A critical component to effective risk management

01 June 2012

Approximately one in five businesses suffers a major business interruption each year. While it is not possible for companies to mitigate all of the risks resulting from a work stoppage, an effective Business Continuity Management (BCM) strategy can offer some protection.

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Do you think short-term insurance broking will survive the AI plus humanoid robotics age?

Answer

Human first always Not a chance Possibly maybe Yes, but reimagined

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The risk in miss-selling financial products

01 June 2012

What you need to know about underwriting depression

01 June 2012

Insurance giant spreads its wings with aviation book acquisition

01 June 2012

Taking the co-insurance market by storm

01 June 2012

Software systems give you the edge in the technology age

01 June 2012

Dynamic asset allocation strategies reduce downside risk

01 June 2012

More bespoke products from Momentum STI

01 June 2012

Tailor-made insurance for South Africa’s super rich!

01 June 2012

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Magazine Archives FAnews & FAnuus / Features / Profiles

Schoolyard bully or financial services innovator... Is Discovery overstepping the mark?

Attention brokers! Notice must reach the policyholder

Getting to the heart of Treating Customers Fairly

A critical component to effective risk management

The risk in miss-selling financial products

What you need to know about underwriting depression

Insurance giant spreads its wings with aviation book acquisition

Taking the co-insurance market by storm

Software systems give you the edge in the technology age

Dynamic asset allocation strategies reduce downside risk

More bespoke products from Momentum STI

Tailor-made insurance for South Africa’s super rich!