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How life insurers can transform the customer experience in 2021

14 January 2021

If Covid-19 has shown us anything, it underlined the fact that the future of life insurance belongs to the insurers who go out of their way to make their customers’ lives simpler and easier by delivering exceptional customer experiences.

Coronavirus pandemic prompts individuals to ensure affairs are in order amid growing fears of untimely death

08 December 2020

As the number of COVID-19 infections in South Africa spikes again, a trend mirrored around the world, and everyone eagerly awaits the vaccine, people are more focused than usual on their own mortality. Quite rightly we are all concerned about the possibility, and then the consequences of our untimely death.

Year-end bonus dos and don’ts

08 December 2020

Research has shown that we spend money differently depending on how it’s earned. We are more responsible with money we worked hard for, while tending to spend any windfalls.

What you need to know about the guaranteed term when choosing a life annuity

04 December 2020

In an ever-changing environment, the need for certainty during retirement has become more urgent and has resulted in a general shift to conventional life annuities as the product of choice.

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The strongest deterrent against FSP compliance missteps is or should be:

Answer

A criminal conviction Debarment Fine or penalty Any of the above can work

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