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It’s a challenging time to be an investor in domestic South African securities. Some of the well-telegraphed issues and challenges that exist and that have dominated headlines include infrastructure collapse across the country, the highest interest rates since the Global Financial Crisis, loadshedding and corruption.
The fact that Chinese equities are so out of favour at the moment brings to mind Warren Buffet’s oft-quoted investment philosophy: “be fearful when others are greedy, and be greedy when others are fearful”. As 2024 got underway, FAnews set out to learn more about prospects for global financial markets with a strong focus on the world’s second largest economy
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: