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To fix or not to fix

06 June 2008 | General

Pace of house price growth slowed further in May

06 June 2008 | General

03 June 2008 | General

02 June 2008 | General

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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01 June 2008 | General

30 May 2008 | General

29 May 2008 | General

28 May 2008 | General

28 May 2008 | General

27 May 2008 | General

27 May 2008 | Equities

23 May 2008 | General

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