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Africa benefiting from 'back to basics' investor mood

30 June 2008 | General

Investor confidence eroded by tussle between growth and inflation concerns

26 June 2008 | General

25 June 2008 | General

25 June 2008 | General

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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24 June 2008 | General

23 June 2008 | General

23 June 2008 | General

18 June 2008 | General

18 June 2008 | General

17 June 2008 | Asset Management

17 June 2008 | General

17 June 2008 | General

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