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Investors are grappling with a volatile global macroeconomic environment and a barrage of issues in South Africa. For fixed income investors, this challenge is amplified by the need to preserve capital, manage short-term volatility and at the same time, attain sufficient yields to meet income needs.
South African investors have a love-hate relationship with listed property, with significant shifts in sentiment and demand evident over the last 10 years.
The last few weeks have seen mixed news on the South African economy. As usual there is a lot to worry about, but there are also reasons to be a bit more upbeat. Is the glass half full or half empty?
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: