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A little overdone

19 September 2004

The market was supported by positive corporate news last week.

A good place

17 September 2004

Firstrand posted a solid set of results with every division just about firing on all cylinders.

Notifiable

16 September 2004

Old Mutual plc has announced that it was notified on 10 September 2004 that Public Investment Commissioners of South Africa (PIC) had a notifiable interest.

Sasol a little shy

15 September 2004

PSG Fund Mangers provides some insights into the Sasol numbers.

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

View the Results

London - last week

14 September 2004

Range bound

13 September 2004

Up marginally

13 September 2004

Currency firms

11 September 2004

Powering ahead

10 September 2004

Limited damage

09 September 2004

Bombings affect market