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Last year was a strong year in global equity markets, with the perennially underperforming JSE also delivering a decent showing.
A second Trump term has replaced the US Federal Reserve reaction function as the key variable for investors entering the new year.
While 2025 is in full swing for most of us, 1.4 billion Chinese are only starting their new year this week. The country celebrates New Year on Wednesday according to its ancient lunar calendar.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: