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Declining morality a big challenge to insurers

Declining morality a big challenge to insurers

16 July 2009

Moonstone: Defining risk profiling more accurately

Moonstone: Defining risk profiling more accurately

13 July 2009

Moonstone: Do what is right

Moonstone: Do what is right

06 July 2009

Challenges facing the short-term insurance industry

Challenges facing the short-term insurance industry

03 July 2009

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

View the Results

Moonstone: PI cover compulsory in 2010

Moonstone: PI cover compulsory in 2010

03 July 2009

Another step to professionalism in the insurance industry

Another step to professionalism in the insurance industry

30 June 2009

Moonstone: 2009 Levies Announced

Moonstone: 2009 Levies Announced

25 June 2009

Moonstone: Latest FSB FAIS newsletter

Moonstone: Latest FSB FAIS newsletter

25 June 2009

Allan Gray investments now available to advisers via Astute

Allan Gray investments now available to advisers via Astute

17 June 2009

Having a caring financial planner crucial to wellbeing – BJM PCS

Having a caring financial planner crucial to wellbeing – BJM PCS

17 June 2009

Moonstone: Regulation and the financial crisis

Moonstone: Regulation and the financial crisis

12 June 2009

Encourage appropriate short-term decisions for long-term reward

Encourage appropriate short-term decisions for long-term reward

11 June 2009

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