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Moonstone: A new approach to prospecting required?

Moonstone: A new approach to prospecting required?

15 July 2010

Moonstone: Binder agreements and independent intermediaries

Moonstone: Binder agreements and independent intermediaries

15 July 2010

Moonstone: Financial soundness requirements

Moonstone: Financial soundness requirements

02 July 2010

New financial needs analysis system accredited by Astute

New financial needs analysis system accredited by Astute

17 June 2010

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

View the Results

Moonstone: Regulatory exam update

Moonstone: Regulatory exam update

17 June 2010

Moonstone: Broker Bugbears

Moonstone: Broker Bugbears

17 June 2010

Moonstone: Regulatory exam update

Moonstone: Regulatory exam update

14 June 2010

Another threat to Aussie insurance commissions

Another threat to Aussie insurance commissions

08 June 2010

Financial Advisory and Intermediary Services Act : Conflict of interests and financial interests

Financial Advisory and Intermediary Services Act : Conflict of interests and financial interests

03 June 2010

Insurance leadership for the new normal

Insurance leadership for the new normal

01 June 2010

Moonstone: Regulatory exam update

Moonstone: Regulatory exam update

28 May 2010

Short-term insurance regulation tailored for customers

Short-term insurance regulation tailored for customers

27 May 2010

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