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Brokers battle for growth in a valuable but stagnant market.
The interaction between the adviser and their client has, and will always, be the cornerstone of financial wellness and the foundation of trust between two parties. However, we have hit a cross road and need to take a step back and question whether the basis of the interactions we used to have with clients in the past will be relevant to the new-age client.
After attending the recent 2015 Financial Planning Institute (FPI) conference, it is clear that the distinction between those who give good financial advice and those who give bad financial advice is widening. Both National Treasury and the FPI identified that there are people in the industry who are taking a chance when it comes to financial advice and that regulation will hopefully put a stop to this.
The wave of legislative change hitting the short-term insurance sector could alter the local insurance landscape.
How is your business leveraging the efficiencies and scale offered by technology without diluting your human edge?