Healthcare

Covid-19 ups the customer satisfaction stakes

In March 2020, the World Health Organisation (WHO) declared the Coronavirus Disease 2019 (Covid-19) a global pandemic.

Comprehensive breast cancer treatment goes beyond medical procedures

When a woman is diagnosed with breast cancer, the focus is typically on treatment plans including chemotherapy, radiation and surgery. While these are obviously critical, the mental implications of such a diagnosis also need to be taken into account.

Medscheme sets up network aimed to reduce costs of cataract procedures

Medscheme, a subsidiary of JSE listed health company AfroCentric Group, are set to introduce a network structure aimed at reducing costs for cataract operations. The network will allow for a global fee model and assured quality of service for members of medical schemes. “Through the network, members who need the procedure can have the assurance that the quality of care will be of a high standard, while the healthcare providers can be assured of the member’s affordability through the medical schemes. Overall, the costs are stabilised and this will in time lead to more access to care,” says Dr Lungi Nyathi, Managing Executive of Medscheme’s Clinical Advisory and Risk Division.

Boundaries HR should establish for employee wellbeing in a POST-COVID-19 world