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The local gambling industry saw an estimated R1.5 trillion spent in the 2024/2025 year, 40% up from the previous year. In pursuit of a quick financial win, many South Africans are taking risks with their hard-earned money.
This International Savings Day, the message is simple: just start. Whether you are saving for retirement, a rainy day fund, or a future goal, the most important step is getting into the habit of saving.
More South Africans are starting to save for retirement in their twenties, yet many still feel financially unprepared for the future.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: