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Cover up! Underinsurance might leave you exposed

16 November 2018

There is nothing original in the statement that insurance is a grudge purchase.

A fresh look for OSTI

08 August 2018

The Ombudsman for Short-Term Insurance (OSTI) presented its new office and branding during a launch party hosted at OSTI’s new premises.

OSTI: Beware of low insurance premiums normally accompanied by high excesses and limited cover

18 July 2018

When insuring valuable property, the duty is on you, as the owner of the property, to make sure that sufficient cover is provided by the policy before purchasing the insurance product. An insurance policy is a binding contract, which, like any other type of contract, is subject to specific terms and conditions. A lot of emphasis is placed on educating consumers about complying with specific contractual terms and conditions. This is because a failure to comply may lead to devastating results including the rejection of your claim. But what of limiting clauses or restrictive terms contained in the policy wording? Not taking careful note of these types of clauses may be as devastating at claim stage as being in breach of the policy conditions. Here’s why.

OSTI - Low overturn rate does not necessarily mean insurer excellence

19 April 2018

The Ombudsman for Short-Term Insurance (OSTI) has today released its Annual Report on Operations for 2017. Key highlights for the year are that 9 962 complaints were resolved in an average turn-around time of 131 days with an amount of R87 101 354 recovered for consumers.

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If you had to choose one approach to protect your hard-earned investment cash from today’s market madness, which would it be?

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