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Vital role for the Short-Term insurance Ombud in post-Covid world

28 May 2020

The Ombudsman for Short-Term Insurance (OSTI) expects a surge in Covid-19 complaints around business disruption and travel in the next financial year. In addition, the insurance sector could be negatively impacted as a result of the financial pressure on consumers.

Is it time to reassess your cover?

11 May 2020

Insurance cover is not a one-size-fits-all approach. Rather, your coverage is likely to comprise a personalised range of products and levels of cover. This approach can be confusing for the average consumer, but there is a very good reason to applaud this build-your-own coverage: flexibility.

Claims procedures and time limitations

06 May 2020

The office of the Ombudsman for Short Term insurance (OSTI) often receives complaints about claims that have been rejected as a result of non-compliance by insureds with policy requirements.

Non-compliance by insureds

28 April 2020

We summed up some case studies from the Ombudsman for Short Term Insurance’s (OSTI) briefcase, which we thought would be interesting for our readers. In one of the cases it is clear that non-disclosure is still a very serious thing.

quick poll

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If you had to choose one approach to protect your hard-earned investment cash from today’s market madness, which would it be?

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