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The Ombudsman for Short-Term Insurance launched its Annual Report for 2007 and announced the winner of its prestigious Isabel Jones Ukusizana Award

The Ombudsman for Short-Term Insurance launched its Annual Report for 2007 and announced the winner of its prestigious Isabel Jones Ukusizana Award

27 March 2008 | Short Term Ombudsman

Credit Act winning the battle but demand for credit still high

Credit Act winning the battle but demand for credit still high

14 March 2008 | NCA - National Credit Act

Ombudsman : Ombuzz: Issue 7

Ombudsman : Ombuzz: Issue 7

14 March 2008 | Life Ombudsman

Trust decision was ill considered

Trust decision was ill considered

11 March 2008 | PFA - Pension Fund Adjudicator

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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PFA Ruling: Minor's Care Giver to access the full amount of the death benefit due to the minor child

PFA Ruling: Minor's Care Giver to access the full amount of the death benefit due to the minor child

07 March 2008 | PFA - Pension Fund Adjudicator

Who the national credit act really helped

Who the national credit act really helped

06 March 2008 | NCA - National Credit Act

PFA ruling: Fund is not permitted to retrospectively reduce benefits that had already accured

PFA ruling: Fund is not permitted to retrospectively reduce benefits that had already accured

05 March 2008 | PFA - Pension Fund Adjudicator

Readers responses to draft regulations dealing with commission structures

Readers responses to draft regulations dealing with commission structures

05 March 2008 | General

The changing face of life industry commissions

The changing face of life industry commissions

04 March 2008 | General

Factual errors in weekend article on Zimele misleading

Factual errors in weekend article on Zimele misleading

03 March 2008 | LOA - Life Officers' Association

Old Mutual comments on new draft regulations regarding commissions and early termination values on savings products

Old Mutual comments on new draft regulations regarding commissions and early termination values on savings products

03 March 2008 | General

The broker is not the client's keeper, says FAIS Ombud

The broker is not the client's keeper, says FAIS Ombud

03 March 2008 | FAIS Ombudsman

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FAnews June 2026

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