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FAIS Ombud denies leave to appeal its ‘good citizen warranty’ ruling

FAIS Ombud denies leave to appeal its ‘good citizen warranty’ ruling

09 March 2009 | FAIS Ombudsman

FAIS Ombud refuses appeal in good citizen warranty case and reaffirms equitable justice

FAIS Ombud refuses appeal in good citizen warranty case and reaffirms equitable justice

08 March 2009 | FAIS Ombudsman

Global collective investment schemes record first outflows in six years

Global collective investment schemes record first outflows in six years

03 March 2009 | Association for Savings & Investment SA (ASISA)

Two advisers S Referenced by ASISA in January

Two advisers S Referenced by ASISA in January

02 March 2009 | Association for Savings & Investment SA (ASISA)

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

View the Results

Compliance Programs - Prevention is better than cure

Compliance Programs - Prevention is better than cure

25 February 2009 | General

FAIS Ombud gets tough on chance takers

FAIS Ombud gets tough on chance takers

16 February 2009 | FAIS Ombudsman

No cheers for broker who signed up a client in a pub – FAIS Ombud orders him to pay for failing to properly advise

No cheers for broker who signed up a client in a pub – FAIS Ombud orders him to pay for failing to properly advise

09 February 2009 | FAIS Ombudsman

Office of the FAIS Ombud dismissed two motor insurance complaints

Office of the FAIS Ombud dismissed two motor insurance complaints

09 February 2009 | FAIS Ombudsman

ASISA: South Africans continue to invest despite global crisis fears

ASISA: South Africans continue to invest despite global crisis fears

05 February 2009 | Association for Savings & Investment SA (ASISA)

ASISA S Referenced 22 advisers in November last year

ASISA S Referenced 22 advisers in November last year

04 February 2009 | Association for Savings & Investment SA (ASISA)

Short-term insurance ombudsman wants quicker turnaround

Short-term insurance ombudsman wants quicker turnaround

19 January 2009 | Short Term Ombudsman

Sloppy administration hits broker hard

Sloppy administration hits broker hard

13 January 2009 | FAIS Ombudsman

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FAnews June 2026

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