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Following media articles regarding the investigations carried out by the Mauritian Financial Services Commission and the Guernsey Financial Commission into the affairs of Mr Jacobus Kellerman and his associated entities and persons, the Financial Services Board (FSB) has received a number of enquiries about his status as a regulated person and associated financial services provider. Information about regulated persons or entities is freely available on the FSB website: www.fsb.co.za.
There has generally been a lack of trust within the insurance industry. The industry was perceived to be a necessary evil within the public domain and this perception did very little in driving trust between insurers and policy holders.
Irrespective of the outcome of a complaint on its merits, our office can award compensation for inconvenience, distress or financial loss caused by an insurer's mistake or poor service.
Up front bonuses being offered by insurance companies to financial advisers to entice them to leave their current insurer and join them were prohibited by the Financial Services Board (FSB) in December 2014.
The strongest deterrent against FSP compliance missteps is or should be: