Ran from 18 Jul 2018 to 25 Jul 2018
The FPI has made the industry news headlines for the wrong reasons. Do you believe this will have any effect on the credibility of the CFP designation?
Results
| Yes (65.52%) |
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| No, not really (5.17%) |
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| I am not sure… time will tell (29.31%) |
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Ran from 29 Jun 2018 to 17 Jul 2018
The FIA Award Winners were announced. There were some surprises, especially in the short term categories. So tell us why the smaller guy took two awards away from the big insurers?
Results
| Personal service and no read tape is critical and that’s what we get with the smaller company (53.97%) |
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| It’s someone that truly understands our business (9.52%) |
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| I have no idea, maybe they asked the wrong people (14.29%) |
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| Some big players are currently making a few unpopular decisions affecting brokers negatively (22.22%) |
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Ran from 21 Jun 2018 to 28 Jun 2018
Liberty recently shared the news that its IT systems were targeted by hackers who had taken the company’s data and demanded payment:
Results
| Will affect its reputation, future profits and goodwill of the business (13.21%) |
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| Should be a wakeup call to many in the insurance industry of the potential risks that are out there (83.02%) |
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| Is just another breach to be reported in South Africa (3.77%) |
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Ran from 12 Jun 2018 to 20 Jun 2018
Fraudsters are developing relationships with people who work within insurers. These people become sources of inside information into the insurers business. Is enough being done to identify this as a legitimate threat?
Results
| Yes, insurers are well aware of the threat and are addressing it (26.19%) |
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| No, this is a new trend that needs to be looked at (73.81%) |
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Ran from 29 May 2018 to 11 Jun 2018
Will artificial intelligence be the death of the intermediary and many other professionals?
Results
| Yes (16.85%) |
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| No, it will be the complete opposite. The human touch will still be necessary in the customer relationship. (59.55%) |
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| Only time will tell (23.6%) |
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Ran from 16 May 2018 to 28 May 2018
Can true value be found in social media engagements with clients?
Results
| Yes, I have found that clients really want to connect with an adviser before they sit down with them, and social media provides a platform for this. (64.71%) |
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| No, This industry has become what it is today because business was done in a certain way. Social Media engagement, if any, should be minimal. (35.29%) |
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Ran from 26 Apr 2018 to 15 May 2018
A few years ago, clients had to prove themselves to insurers. Things have changed. Do you believe the onus of proof lies with the insurer today?
Results
| Yes (44.09%) |
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| No (27.56%) |
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| It depends (28.35%) |
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Ran from 17 Apr 2018 to 25 Apr 2018
Are we heading for an over regulated industry?
Results
| Yes (76.74%) |
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| No (8.53%) |
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| Only time will tell (14.73%) |
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Ran from 05 Apr 2018 to 16 Apr 2018
Research by SHA shows that up to 52% of companies do not have any form of directors and officers (D&O) insurance in place. Is this an important product to sell to your clients?
Results
| Yes. The stakes are too high if a claim does occur (85.71%) |
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| No. What are the chances of my clients needing this cover? (14.29%) |
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Ran from 14 Mar 2018 to 04 Apr 2018
Government has raised the VAT rate. How will this impact short term insurance policies?
Results
| There will be a lot of confusion. If a policy is written at 14% and subsequently cancelled (at 15%), how much is the refunded amount? (24.55%) |
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| All will be ok. The industry has had time to prepare for the VAT increase. (19.09%) |
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| Government has really not thought through what the unintended consequences of the increase would be. (56.36%) |
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