One of our readers responds to a newsletter...
Forget about only loading the apps, they have passed on their printing costs because they change there forms on a regular basis and we have to download and print everything ourselves. They don't print as many glossies as they used to, and we have to now print application forms (that can use 22 pages) technical information etc ourselves.
Too much is being passed on to the broker to pay for, and the "fat cats" who sit in their offices and make stupid changes to apps or products without concern for the end user because they they don't know what it is to pay for something themselves couldn't care a damn.
Thanks for the info, lets keep putting pressure back on the folk who hide behind huge Marketing budgets, and layers of Management in the name of making profit iwthout out concern for the client or IFA who has to deliver for his client.