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Trying to improve customer engagement and modernise processes using mobile apps is not always the right way to go – in fact, it might be argued that apps are the ‘lazy way’ to digitise business.
In August 2024, the European Union’s Artificial Intelligence (AI) Act came into force, aiming to balance safety and compliance with competitiveness, and setting the world’s first benchmark for a comprehensive AI regulatory framework.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?