Technology

Electric vehicles and drones: how technology is powering the evolution of SA’s insurance industry

The rapid acceleration of technological development is one of the driving forces behind some of the major shifts in the insurance industry.

To bot or not?

AI will transform jobs — but how the workforce is transformed is up to you

The benefits, and potential difficulties, of ChatGPT as a business tool

While ChatGPT has created something of an Artificial Intelligence storm in recent months, AI is anything but a new concept. In fact, businesses have been using it, to a greater or lesser degree, for decades now, whether to automate basic processes, analyse datasets, or deliver digital customer support.