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Understanding cyber risk and the C-Suite

17 May 2023

The threat landscape for businesses has evolved significantly in recent years, with cyberattacks becoming more sophisticated and frequent. As a result, cybersecurity has become a top priority for organisations of all sizes, and the C-suite, including CEOs, CFOs, CIOs, and CISOs, plays a critical role in managing and mitigating cyber risk.

How insurers are leveraging tech to meet customer demands, by delivering differentiated and relevant experiences

15 May 2023

Most people become loyal customers to brands and products that not only meet their needs, but also enhance pleasantries and solutions that already feature in their lives. This means that the brands have to offer differentiated and relevant experiences to a variety of people at once to retain their market share.

Backup and disaster recovery are crucial cogs in the cybersecurity machine

15 May 2023

Although it is unlikely to find two sources that share exactly the same statistics, a host of recent reports, both independent and those sponsored by security experts, place South Africa among the most targeted countries in the world by cybercriminals.

Embracing AI in the life insurance claims process

03 May 2023

Managing claims is a core business process for any insurer. It is also one of the most time-consuming areas that requires customer verification, validation of claim details, and the management of the authorisation and payment release processes.

quick poll

Question

If you had to hazard a guess, when do you reckon the COFI Bill will be signed into law?

Answer

2026, as promised 2027 looks more likely Impossible to say More consultation needed

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National state of disaster lifted. Tech companies may not be so lucky

20 April 2023

Electric vehicles and drones: how technology is powering the evolution of SA’s insurance industry

19 April 2023

To bot or not?

14 April 2023

AI will transform jobs — but how the workforce is transformed is up to you

04 April 2023

The benefits, and potential difficulties, of ChatGPT as a business tool

03 April 2023

ESG Data: How Businesses can use Data to Gain an Edge

30 March 2023

Impressed by your insurance app? You’ll be even more impressed once you learn what goes into it

22 March 2023

How AI can help insurers to excel in the moment of truth for customer experience

16 March 2023

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Technology / General