What’s inside… FAnews Magazine February 2024
For brokers and advisers, the landscape is rife with both challenges and opportunities. Regulatory changes and technological advancements are reshaping the playing field, demanding adaptability, and foresight. While digital platforms and fintech innovations offer tools for efficiency and outreach, they also bring forth a wave of competition that threatens to redefine traditional roles and relationships. Interestingly, amidst the buzz of technological developments, it's notable how many people in the industry still grapple with the basics in running their practices - a reminder that amid all the talk about AI and tech advancements, mastering the fundamentals remains paramount.
As we head into 2024, let's stay positive and determined, reminding ourselves that while tough times may lie ahead, there are endless opportunities to look forward to.
The first edition is packed with all the good stuff! No matter where your interest lies, there’s something for everyone. Enjoy the read!
IISA Approved Articles
Deepfakes: a new challenge for the insurance industry
AI and the sophistication of the cyber-threat landscape
The Exeter Blitz - concurrent causes and war exclusion
Brokers, insurers and reinsurers: brace for continuing supply chain disruptions
Why telematics is the antidote to moral hazard
Insurers, and risk managers unsure of AI’s judgement credentials
FPI Approved Articles
Revolutionising insurance with AI chatbots
Uncertainty, volatility - set the scene for rocky returns through 2024
Gap claims: erosion of medical benefits, soaring specialist fees
Living longer - does this warrant attention?
Guaranteed annuities make sense in a high-inflation environment
Investments and retirement… is conventional wisdom under threat?
The list of articles worth reading continues….
The Year Ahead
Non-life insurance industry outlook 2024… our clients are more important than ever
Insightful predictions and concerns for the year ahead
In the news
2024… industry bodies’ advice on navigating these uncertain times
The balancing act… when to use machine versus human
Innovative leadership with a disruptive future vision
Moral hazard's threat to insurance effectiveness
Relationships, trust and customer satisfaction
Profile
Gugu Mkhize: a visionary force in the financial services landscape
GWII celebrates 10 years
Elevate:purposeful Insurtech disruptor
Digicall celebrates 20 years of offering world-class solutions
Regular Features
Legislation impacting the South African insurance market: the power to tax
Compliance
Buying books of business… how to go about it
Education & Training
Innovative solutions needed to prevent skills gap crisis
Technology
Meeting insurance customers where they are - online
Why is it critical for insurers to deploy AI-enabled technology?
Short-term
On the insurance industry’s radar in 2024
The changing nature of the customer of today
Communication and transparency - key for insurers to build trust
Intermediaries take note: your day-to-day ‘grind’ is not unique!
Investments
Megatrends to invest by
Is offshore the place to be in 2024?
Underperforming portfolios - facing the difficult conversations
Life
Traditional and digital… striking the right balance
Making life insurance Gen Z friendly
Editor’s thoughts:
We're all about having meaningful discussions, sharing useful tips, and keeping you updated on what's new in our field. We're here to help with your ongoing learning journey too. If there's something specific you want to learn more about, just tell us and we'll happily look into it. Our network is full of people who know a lot and can answer many questions. Your interest is what drives us to bring you the info you're looking for.
P.S. The first episode of The Insurance Apprentice will air on Thursday, 7 March. This season - season 10 - promises to be one for the books. You don’t want to miss this one as it's one of the best combinations we’ve ever had with compelling discussions on topical issues and just the right amount of contestant drama.
Enjoy the read!
