In 1970, futurist Alvin Toffler wrote “Future Shock” and spoke about the “shattering stress and disorientation” of the future. He introduced the term “information overload”, which is something we are all experiencing. To understand this in the retirement fund space, specialists addressed some issues including taxation law amendments, the impact of COVID-19 on death and disability benefits and insurance rates and policy conditions at the FQ Financial Skills conference, sponsored by Camargue.
Taxation law amendments and fund governance
In terms of the Taxation Laws Amendment Act No. 20 of 2021 (the Amendment Act), which was promulgated in Government Gazette No. 45787 on 19 January 2022, Hettie Joubert, Head: Wealth & Retirement Fund Legal at Momentum Investments, outlined the following changes that are relevant for the retirement fund industry:
“Most of these changes were requested by the retirement fund industry and should not require extensive system changes. The ability to now use a combination of annuities on retirement will change the landscape of post-retirement planning going forward. As much as choice is something that we all want, we should also appreciate that the more choice we have, the more important it is to make the right one, especially if it affects an individual’s income for the rest of his or her life,” concluded Joubert.
Death and disability claims
Looking at what the impact of COVID-19 has been on death and disability benefits, insurance rates and policy conditions, Michele Jennings, Chief Executive Officer at Sanlam Group Risk said that within Sanlam Group Risk, they have seen a drastic increase in the number and value of mortality claims since the start of the Covid pandemic.
“Initially we noted much lower than normal disability claims, especially lump sum disability but also Permanent Health Insurance (PHI). This was quite different from the trajectory that we appeared to be on, which was constantly worsening, in our view largely attributed to the declining economy. The improvement was drastic in those “lockdown” months, when many people were working from home or not working at all- which probably indicated that employers were being more accommodating with their employees, or that working home from provided a more stable and comfortable environment for employees with physical impairments. Another contributing factor was the unavailability of medical specialists that support and assess members for disabilities, as almost all non-emergency doctor visits were discouraged for a period. We will probably see the knock-on impact of this for some time to come,” she said.
“During 2021, as the economy opened up again, we started to see the levels of disability claims increasing again - back to pre-Covid levels. The economy is open but has not bounced back as we would have hoped. The economic outlook indicates that there might be a further deterioration in disability claims experience. In all likelihood- this would be followed by increasing premiums for these benefits,” she added.
“The impact of Covid on mortality experience is a lot more obvious. Our mortality experience has been very similar to the experience of South Africa as a whole, with the SGR waves peaks and troughs almost identical in shape to those reported by the South African Medical Research Council (SAMRC). Given that there is a lag of a few weeks between incident date and claim submission, we can use the SAMRC mortality results as a prediction of what to expect in our business shortly thereafter. SAMRC reported excess deaths relative to historical averages, and since reported Covid deaths are an understatement of the mortality experience, (the death certificates tend to report the cause of death as “natural”), our assumption is that 85% to 90% of the excess deaths are Covid related. In between Covid waves, we have seen an increase in mortality of about 15% above the pre-Covid levels,” she continued.
Insurance rates and policy conditions
“Since group insurance is a short-term policy for one year, our pricing tries to use past experience, together with future projections to set the appropriate level of premiums for the risks insured. This has been extremely challenging in the last two years, and to date, we have been wrong in four out of four waves. We are prevented by regulations from recouping past losses, so any premiums set are done so to prevent future losses as far as possible. We are currently experiencing large premium increases, as the Covid experience has not only seen an increase in incidents, but also an increase in the average age and salary of claimants,” emphasised Jennings.
“Our experience and premium projections are based on recent Covid experience, adjusted for projections on future Covid waves, vaccine penetration and anything else that is relevant. We have numerous requests for differentiated pricing between vaccinated an unvaccinated employees, however, this has many challenges including that ‘fully vaccinated’ is a moving target, and the data just doesn’t seem to be readily available. We realise that increasing rates is not sustainable for many employers and employees, and in addition to benefit restructuring, we are also exploring various underwriting changes,” she said.
“I think the sustainability of group insurance is largely dependent on engagement and flexibility between insurers and clients during these unprecedented times,” concluded Jennings.
Writer’s thoughts
With all the concerns raised by COVID and with changes occurring in our industry, the speakers shared some interesting insights that are relevant for the retirement fund industry, including the number and value of mortality claims since the start of the Covid pandemic, and premium projections. If you have any questions please comment below, interact with us on Twitter at @fanews_online or email me - myra@fanews.co.za
Comments
Added by Humphrey, 05 Apr 2022Sanlam on our Group Life policy has applied differentiated rates between vaccinated and non-vaccinated and the difference is a whopping 75% more for non-vaccinated. Now lets consider the following:
1. The Group Life policy covers death from all causes. Based on reported deaths we are looking worldwide at about 2,7 million COVID deaths per year (averaged out) - and this is reducing.
2. Death from Covid is reducing dramatically - these days in RSA we are seeing constant single digit deaths in the previous 24 hours and on some days no deaths at all.
3) Worldwide total deaths in 2019 (all causes) was 58 million. That would make Covid deaths about 4,6% but in view of point 2 above that would be make them even less significant.
4) Because of the "healthy" situation in RSA Government is now lifting all restrictions (30days time)
5) Vaccine effectiveness reduces after a few months (Sanlam has not taken this into account on the policy / underwriting) - or not that they have communicated - this would require constant monitoring and mid-year following up to ensure continuous booster shots are taken (they have not indicated this)
6) The higher rates only apply to the main member if not vaccinated - if the spouse is not vaccinated it does not matter - there is no differential rating for spouses (i would love to see the stats behind this reasoning)
7) No question asked about previous infections - as we know the body builds up immunity - there is therefore huge discrimination here
8) Regarding premiums the policyholder protection rules state: "A premium payable under a policy must reasonably balance the interests of the insurer and the reasonable benefit expectations of a policyholder or members of a group scheme, and be based on assumptions that are realistic and that the insurer reasonably believes are likely to be met over the term of the policy.". So on this particular group scheme we are entering a new term from May. In respect of the new term, how can it be realistic to charge 75% more for non-vaccinated when the death rate is EXTREMELY low (even though the country is not a highly vaccinated 1st world country), Government is relaxing all restrictions because of this, COVID deaths are a minor part of all deaths (remember the policy covers death from all causes.
I seriously question the agenda behind this differentiation (or the extent of it) and the legality in terms of the policyholder protection rules in requiring premiums be based on assumptions that are realistic and that the insurer reasonably believes are likely to be met over the term of the policy.
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