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Has South Africa lost touch with financial common sense?

08 September 2014 | Talked About Features | Straight Talk | Jonathan Faurie

In August the Financial Planning Institute (FPI) held a Financial Planning week to highlight the need for financial advisers in South Africa. The need for financial advice to be made available to the greatest sector of the population has been a goal of the FPI for a long time.

It is important for financial advice to be made more accessible, especially for lower income earners, if we take mishaps like the African Bank and R699 per month car deal into account.The African Bank saga was a bitter pill to swallow for many South Africans and the R699 per month car deal left a bitter taste in many people’s mouths, whether they were actually affected by the scheme or not. One has to wonder if the end result of the two sagas would have been the same if the public had access to a financial planner.

Maybe it is time to stop pointing the blame at higher powers for allowing situations such as these to happen. Maybe it is time to admit that sometimes we lose touch with our financial common sense, after all, if something seems too good to be true then it probably is.

The short end of the stick

We do not need to go into too much detail as to why the house of cards fell in on African Bank as the saga was well publicised. This story shocked the country at the beginning of August when a representative announced that the bank needed to raise R8.3 billion in new capital in order to make up for a massive financial loss. This was a result of handing out unsecured loans to people who were never able to repay them.

The concerns about the bank and its business model are not only limited to the fact that loans were freely handed out to the wrong people. It goes far deeper than that. At the time of the bank’s collapse, there were rumours that clients of the bank did not only have one loan at a time, but sometimes three or four loans with the second, third and fourth loans being taken out to pay off the other loans with the same bank. These fears were confirmed in an article on Fin24’s website where readers painted a sorry picture of the bank’s fall from grace.

One of the most common concerns in the article from readers, who were all clients of African Bank, was the significant issue about the interest rate the bank was charging clients. Because of the fact that lower income earners would probably not get a loan at one of the bigger banks, they approached African Bank out of desperation.

The role of the financial adviser is becoming more imperative than ever in the market. Concepts such as compound interest are not being taught at school anymore. In fact, basic financial literacy is not being taught. The financial adviser is in a position where he can make a meaningful difference to society by advising the public against making poor financial decisions.

A R699 per month ride into the sunset

A month before African Bank’s collapse, the public caught its first show of the true extent of poor financial decision making when the Satinsky Group announced its R699 per month for a new car deal fell apart.

There were a few significant red lights when it came to this particular deal. A report on iol.co.ca showed that when potential clients were entering into agreements for the vehicle, they had to sign two contracts. One was with the bank which was financing the car and the other was with a group in Hong Kong who would be the managing agent for the advertising payments.

The contract signed with the bank clearly stated that the client would be solely liable for the full instalment over six years, which is a normal clause in a contract when purchasing a new car. The banks financed these vehicles on the premise that clients would be receiving advertising income while driving the vehicles. The report goes on to point out that the majority of the people who entered into this deal could not afford the vehicle if the advertising revenue was not part of the deal. Did the bank make it clear enough to the person that if advertising revenue for the month was not received, then that person would be liable for an instalment?

Have we lost our morality?

This is also an example of how risk profiling and risk management within the financial services industry is lacking.

After the African Bank saga unfolded, there were obviously a lot of questions which needed to be answered. Comment from the bank was scarce, until a former top Executive of African Bank, Tami Sokutu, agreed to an interview with the Sunday Times, where he had a few colourful words for the people the bank loaned money to.

Now onto the R699 per month dealto drive a new car. Besides the fact that there are now rumours that the banks doctored clients information in order to reduce their risk profile, do the risk officers at the banks not have the same moral obligation as Sokutu. It is very easy to say that people in South Africa are corrupt, but if the shoe fits it must be worn. If the allegation about the banks tampering with clients information does prove to be true, who was directing them to do so?

Editor’s Thoughts:
Once again, the above situations prove that financial literacy in the country is needed now more than ever. There are initiatives by the FPI to increase financial literacy, but more important than this at the moment is to raise the profile of financial planners and the need for these skills in society. If not, we will just be perpetuating the cycle of poverty. Please comment below, interact with us on Twitter at @fanews_online or email me your thoughts jonathan@fanews.co.za

Comments

Added by john, 25 Sep 2014
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Added by Nancy Bowring, 16 Sep 2014
I thought that the new national credit act stated that if an institution did not ascertain whether the individual/s could afford to take on the debt, that the company granting the loan would have to write off the debt if it is found that they borrower could not in fact afford to repay the loan? I agree, however, that individuals are responsible and yes as a financial advisor I also avoid high risk clients who are inclined to cancel agreements with me because they do not understand that an agreement is a responsibility on both parties concerned. I feel that financial literacy should be taught at school.
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Added by Bill, 11 Sep 2014
I find it incredible that the S.A. Reserve Bank can allow micro lending in this country when the majority of it's population live in poverty and lack education. Banks again were so proud to engage in unsecured loans to beef up their t/over. It's is just another example of commercial greed after the sub prime lending a few years ago.
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Added by HJ, 08 Sep 2014
At the risk of sounding preachy, I say all of the following:

I love the way that everybody (out there, present company excluded, of course) keeps on naming and blaming everybody and everything under the sun... everything but the man and woman taking out the loan.

The heading "Has South Africa lost touch with financial common sense?" immediately caught my attention, because I honestly thought that there is some voice in the desert, crying out for some loving honesty: "My son (man), my daughter (woman), do not go and borrow money, because YOU KNOW in your heart that you cannot afford this."
See? No financial advisor. No bank. No ombudsman. No blame. Just common sense.

I firmly believe that people need to be held accountable for their own actions. I also firmly believe that people should not be held accountable for other people's actions.
For three generations before me (from my great-grand parents to my parents), there has been a chronic poverty. But there has never been any debt. They have progressed from one generation to the next. The houses in which these people lived were never bought on debt. The vehicles (read donkeys to small family car) were never bought on debt. Everything was done by first realising, admitting and accepting that "This is my level of income. Therefor I can only afford this. Anything more that I want, I am going to have to work hard for and not in such a way that I will hurt anyone else."

Today I am the fourth generation and I have my own struggles. But I will not blame anyone else. I will have to work smarter and harder to build myself and my children up. I will do all of this, while leading a balanced life that is not ruled by the love of money (and what it promises to be able to buy).

How long before we will see the return of HARD and true values? Will we ever?

But me and my household...
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Added by old timer, 08 Sep 2014
This is a high lapse market which experienced Financial Planners will avoid regardless of financial literacy campaigns.
I, for one ,don't do business with the lower income section of the population for this reason.
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Added by Sally Taylor, 08 Sep 2014
It would appear that in most instances there is lending with a financial institution involved.
Firstly the financial institutions should put their staff on salaries with no commissions then perhaps the interest of the public is at the forefront and not the commission / bonus attached. Secondly each loan, applied for should be properly investigated to ensure that the individual can actually afford the loan and as with the life industry there should be a pool of information which captures all people with loans, mortgages etc so their is a profile history and then there would be more security.
Today, we see money being lent with no security and I firmly put the blame on the people lending who make it too easy to borrow.
Also this business of allowing counselling when you get into debt is outrageous this only
encourages debt.
Each loan applied for should carry the responsibility of actually educating the applicant and each person granting the loan should be made to conduct research into whether appropriate or not.
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