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Service please South Africa

27 August 2010 | The Stage

Do I complain too much, I wondered, as I hung-up on the assistant at my accountant’s office. Or am I simply expecting too much from the people I interact with on a daily basis? The way things are going I’ll be forever compartmentalised as a “whingeing” So

Don’t shoot the messenger

13 August 2010 | Straight Talk

When FAnews developed its website the idea was for me to write three pieces each week to ensure there were fresh ideas for our thousands of visitors. It soon became clear that writing three new articles each week was too much for your’s truly – so we cut

Lies – damn lies – and statistics

13 August 2010 | The Stage

The free press is awash with reports and stories chiselled out from surveys conducted by a variety of research houses. We receive tantalising information on economic empowerment, political support, labour trends, shopping preferences – you name it, there’

Rooting out insurance fraud

13 August 2010 | Featured Story

What is the industry doing to stop insurance fraudsters in their tracks? Two years ago the country’s short-term insurers decided to set up an organisation to create a unified front against insurance crime. Their efforts culminated in the establishment of