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Treading fine line of modern terrorism

14 June 2016 | The Stage

In an age where we live with shifting political ideals and policies, we have to come to terms with the fact that we are living within a new reality when it comes to terrorism. The US, UK and Australia all recently released terrorism alerts for residents living in and travelling to South Africa. The Insurance Institute of Southern Africa (IISA) recently held a forum on terrorism and political violence where a number of industry professionals gave key insights into the times we are living in. When we look at the actions that lead to terrorism properly, we see a bit more truth about South Africa than we care to admit.

Hitting the high notes of customer satisfaction

13 June 2016 | Featured Story

For all of you brokers who spend hours planning interactions with clients and who sit behind a computer for hours trying to find the best product to suit your client’s needs; not only do we salute you, but the public does as well.

Showing true value to clients

06 June 2016 | The Stage

The Financial Planning Institute of Southern Africa (FPI) is hosting its annual conference on 14 and 15 June; and in the run up to the conference, we need to ask why we are still debating the value that financial planners can offer clients.

Financial education: Too cool for school?

19 May 2016 | Featured Story

A major issue in South Africa is the level of education when it comes to the financial services industry. Caroline da Silva – DEO of FAIS at the Financial Services Board – points out that 86% of the adult population in South Africa has access to a bank account and savings products. However, she rightly questions whether this necessarily adds value to their lives.