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Measuring up against the world

07 October 2019 | The Stage

If 2019 could be described by the financial services industry, many insurers would say that it has proven to be a watershed year for the industry. Regulatory reform has been a major industry influencer as regulation moved towards the Twin Peaks model. In addition, after gaining momentum for two years, the Fourth Industrial Revolution has made some serious demands when it comes to business models and the delivery of value.

Adaptability is your superpower

12 September 2019 | Straight Talk

Among the many hats that financial advisers are supposed to wear, they are expected to be a beacon of hope during troublesome times.They need to remain optimistic for clients and encourage them to look forward to continuing to make financial sacrifices while saving for retirement. After all, it’s not about how you start the journey, it’s the steps you take towards the final destination.

The devils in the detail

10 September 2019 | Featured Story

Non-disclosure has always been an issue in the insurance industry. Many a claim has been rejected on the basis that clients did not enter into a contract in good faith or were not honest at claims stage. On the other side of the coin, non-disclosure can be a divisive issue. In the case of Momentum and Nathan Ganas, while the circumstances surrounding Ganas’ death were not material to the non-disclosure that Momentum pointed towards, the insurer rightly rejected the claim on the basis that Ganas presented a risk that the company would have rated differently, or not even written at all, had they known about his health status at policy inception.

A different set of needs

09 September 2019 | The Stage

If we do not cater for the needs of clients in a more effective way, the future will overtake us. These were the words of Wessel Oosthuizen CFP, MD Verso Wealth, as he delivered the keynote address at the 9th Annual Fiduciary Institute of Southern Africa (FISA) Conference. The need to cater for clients more effectively by using technology is just another example of how the Fourth Industrial Revolution (4IR) has impacted the financial services industry.

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The strongest deterrent against FSP compliance missteps is or should be:

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A criminal conviction Debarment Fine or penalty Any of the above can work

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Will this be the solution?

28 August 2019 | Straight Talk

Is South Africa ready for what the NHI will cost?

21 August 2019 | The Stage

Industry readiness is a moot point

13 August 2019 | The Stage

The situation is worse than expected

31 July 2019 | Straight Talk

Another win for advisers

29 July 2019 | The Stage

Take a leap of faith and appreciate your value

25 July 2019 | Straight Talk

Are you going to swim against the current?

15 July 2019 | Featured Story

There is value in the intermediated model

09 July 2019 | The Stage

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