Your car breaks down. You’re alone in an unfamiliar neighbourhood. Now what?

05 July 2022 AURA
Warren Myers, CEO of AURA

Warren Myers, CEO of AURA

It’s inconvenient but inevitable. Whether you’re contending with a simple flat tyre or something more serious, vehicle breakdowns are as common as they are frustrating.

The country’s leading security and medical response marketplace, AURA, recently released its very first Crime Trend Report which lists vehicle breakdowns as one the most popular reasons South Africans call for help via an AURA-powered platform.

With persistently high crime rates, being stranded at the side of the road is risky. So, your engine has given up, you’re alone in an unfamiliar neighbourhood, and stressing out. What do you do? Take a deep breath, and follow our simple, easy to remember top tips:

• Carefully make your way towards the emergency lane or safe space at the side of the road away from oncoming traffic.
• Turn on your hazard lights and place a warning triangle behind your car so you are visible to other motorists.
• Be aware of your surroundings. If you feel vulnerable, and it’s safe to do so, stay in your car with your doors locked.
• Contact emergency roadside assistance as soon as possible.
• Let a close friend or family member know what’s happened and where you are.
• If you can safely make the repair to your car, like a tyre change, then do so.
• Do not leave your car bonnet open.
• Do not solicit help from other motorists.
• Do not accept help from anyone except a uniformed police officer, metro police or emergency services provider. Remember you have the right to ask for an identity document showing the officer’s name and photograph.

Emergency services, powered by AURA, ensure rapid mobile emergency response anywhere, anytime within South Africa.

Quick Polls


The shocking crime and motor vehicle accident statistics shared during a recent SHA presentation suggests that group personal accident and personal accident cover are a no-brainer. Do you agree?


Not sure
fanews magazine
FAnews April 2024 Get the latest issue of FAnews

This month's headlines

FAIS Ombud lashes broker for multiple compliance blunders
TCF… a regulatory misfit initiative?
The impact of NHI on medical malpractice insurance
Fixed versus variable: can you have your cake and eat it too?
The future world of work
Subscribe now