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COVID-19 has forced many people to work from home. In many ways, this has reduced some risks - for example fewer people will be a victim of theft or burglary, and household damage such as burst pipes and leaking appliances will be reduced, which can hold the highest cost to home insurers.
The advent of COVID-19 in South Africa has changed the landscape of risks irrevocably. It has brought home the importance of managing COVID-19 as a complex problem.
The rise in cybercrime ranging from a data breach to identity theft, makes each of us vulnerable daily, as cyber criminals constantly seek to outsmart protective measures in place. This is of particular importance in the current ‘work from home’ environment as many people leave the relative protection of their work-based IT systems to use a home PC that may not be so well protected.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?