Category Risk Management

Marsh warns about the potential financial impact of ransomware attacks

29 July 2021 Marsh Africa
Spiros Fatouros, CEO at Marsh Africa

Spiros Fatouros, CEO at Marsh Africa

Marsh, the world’s leading insurance broker and risk advisor, is warning clients that ransomware attacks across the region are intensifying in both frequency and severity and advising them to take additional measures to protect their businesses.

With more people now working from home, cyber criminals are capitalizing on the opportunities presented by less secure online environments and targeting remote workers, particularly with COVID-19 related phishing emails.

The pandemic has seen the cost and frequency of ransomware attacks explode, with the average amount now demanded by cyber criminals rising significantly – ransom demands attributed to Maze, a particularly sophisticated strain of Windows ransomware, have risen by a factor of six since the start of the coronavirus.

Worryingly, cyber criminals are increasingly targeting governments and healthcare organizations and as the downtime from ransomware now averages 16 days the impact and financial costs associated with remediation are growing exponentially.

Spiros Fatouros, CEO at Marsh Africa, commented; “Cyber criminals view ransomware as a lucrative business and are shifting the focus of their attacks from privacy breach to ransomware, which offers the potential for securing larger payments.

“The COVID-19 environment has cultivated the perfect conditions for more successful ransomware attacks: phishing emails that leverage pandemic-related topics, and less secure remote cybersecurity environments. From a business perspective, the financial and operational severity of ransomware is also increasing: the size of ransom demands are growing, operational downtime is becoming longer, and remediation is now more complex.”

Marsh is advising that firms take a comprehensive approach to cyber risk management– one that combines appropriate cyber defenses with broad insurance coverage and well-rehearsed resiliency plans.

Quick Polls


South Africa’s Financial Sector Conduct Authority (FSCA) has the power to raise revenues by issuing administrative penalties and fines against non-compliant financial services providers, with this money flowing back to the Treasury… Does this, in your view, create a regulatory / government conflict of interest?


Absolutely, as conflicted as it gets
Maybe, I’m on the fence on this
No, the FSCA can do no wrong
The guilty must pay
fanews magazine
FAnews August 2021 Get the latest issue of FAnews

This month's headlines

Why it’s an amazing time to be an adviser and broker...
Power of the pack… In the company of women
POPIA pandemic - Tick tock goes the POPIA clock!
The unimaginable imaginable risk
How global cities could benefit from green dividends
Are life insurance products too complex?
Subscribe now