80 /20….so what!

06 May 2004 | Practice Building

If we know that we get 80% of our business from 20% of our clients then surely we must spend most of our time with the clients that are represented in the 20% category. Sounds like good advice to me - yet this is not what happens in reality.

When a team doesn't work

25 April 2004 | Practice Building

Dr Ray Laferla (PhD), speaking to IoD members at a seminar recently about the Patrick Lencioni book, the five dysfunctions of a team, says there are several characteristics, including the following, which could cause a team to malfunction.

Everyone can make a difference...

22 January 2004 | Motivational

Everyone who has seen the movie Schindler’s List will know that everyone can make a difference. This is the story of Taddy Blecher, founder and Chief Executive Officer of CIDA City Campus, whose story is one that reaffirms this fact.

Practice Management

80 /20….so what!

When a team doesn't work

Everyone can make a difference...