Lizette Loots' distinguished career and retirement from Infiniti Insurance

Lizette Loots

After an impressive 40-year career in the insurance industry, Lizette Loots bids farewell to her professional journey as she retires from Infiniti Insurance Limited.

As a specialist senior claims manager, who is known for her exceptional customer service, deep industry knowledge, and unwavering commitment to positive change, Lizette leaves an indelible mark on the field.

Lizette's career is characterized by her unparalleled contributions to the insurance industry, particularly during her tenure of over 14 years at Infiniti Insurance where she worked as a senior claims manager in division. As a highly skilled and respected claims manager, she garnered a reputation for effectively navigating even the most complex claims, demonstrating meticulous diligence and a genuine concern for her clients.

With a solid educational background, including a BA in Communications and Honours in Psychology from the University of South Africa, Lizette brought a wealth of knowledge and expertise to her role. Her ability to manage intricate claims with precision and empathy earned her the trust and respect of clients, brokers, and colleagues.

Driving positive impact
Sharon Paterson, Chief Executive Officer at Infiniti Insurance, expressed the company's profound gratitude and admiration for Lizette's contributions, stating, "beyond her exceptional claims-handling prowess, Lizette's impact reverberated throughout her career at Infiniti Insurance. She actively mentored and empowered the next generation of claims managers, generously sharing her insights and fostering a culture of excellence within the company.”

Paterson said Lizette’s collaborative approach with brokers and underwriters facilitated seamless claims operations, further solidifying her position as an invaluable asset to Infiniti Insurance over the past fourteen years.

“As Lizette embarks on a new chapter in her life, colleagues and industry partners extend their heartfelt well-wishes. Her unwavering commitment to professionalism and excellence serves as an inspiration to all who had the privilege of collaborating with her. While Lizette Loots' retirement marks the culmination of an illustrious career, her influence and legacy remain, Paterson added.