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IISA: Principles of Dispute Resolutions session

28 May 2020 | People and Companies | Events | The Insurance Institute of South Africa

Overview
Join Advocate Nonku Tshombe from the FAIS Ombud and Peter Nkhuna the Senior Assistant Ombudsman from the Insurance Ombudsman as Thokozile Mahlangu the CEO of IISA leads them through a discussion on dispute resolutions.

In this session, we will be discussing:
• updates,
• do's and don'ts,
• how the customer is impacted

CPD:
1 hour

Price:
Members: R288.00 including VAT
Non-Members: R403.00 including VAT

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Event Date:
5 June 2020

Event Time:
12:30 to 13:30

Venue:
Online via Zoom

 

IISA: Principles of Dispute Resolutions session
quick poll
Question

What can retirement funds do to improve client-adviser engagement during members’ employment years?

Answer