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IISA: Principles of Dispute Resolutions session

28 May 2020 The Insurance Institute of South Africa

Overview
Join Advocate Nonku Tshombe from the FAIS Ombud and Peter Nkhuna the Senior Assistant Ombudsman from the Insurance Ombudsman as Thokozile Mahlangu the CEO of IISA leads them through a discussion on dispute resolutions.

In this session, we will be discussing:
• updates,
• do's and don'ts,
• how the customer is impacted

CPD:
1 hour

Price:
Members: R288.00 including VAT
Non-Members: R403.00 including VAT

BOOK YOUR SPOT TODAY

Event Date:
5 June 2020

Event Time:
12:30 to 13:30

Venue:
Online via Zoom

 

Quick Polls

QUESTION

The South African authorities are hard at work to ensure the country is removed from the global Financial Action Task Force grey-list by February or June 2025. What do you think about their ongoing efforts?

ANSWER

But what about the BRICS?
Compliance burden remains, grey-list or not.
End-2025 exit is too optimistic.
Grey-list is the new normal.
Too little, too late.
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