Road Accident Fund (RAF) awarded for sterling work

The Road Accident Fund (RAF) transformative path and tireless efforts to care and support crash victims and their families – despite facing huge financial challenges – was recognised last night when the organisation was awarded the Minister’s Special Award at the inaugural Transport Awards Ceremony in Johannesburg.

In addition, the Fund came second during the Centre for Public Service Innovation (CPSI) Awards in the category of Innovative Service Delivery Institutions. This is in recognition of its ground-breaking flagship outreach campaign, ‘RAF on the Road’, a massive and radical service delivery innovative project which has brought much needed RAF services to over 40 communities countrywide, assisting over 27 000 people and settling more than R591 million’s worth of claims. To sustain this innovation, the RAF recently opened
four Customer Support Centres in four provinces: Limpopo, Northern Cape, North West and the Free State, thus creating wider access to services.

RAF Chief Executive Officer (CEO), Dr Eugene Watson, said: “Last night’s accolades are testimony of our efforts to write a new legacy. We will continue to honour our commitment to render support to vulnerable victims of car crashes and their families, provide support financially, medically, by way indemnification and also support our partners in driving road safety strategies.”

Congratulating the CEO, the Fund’s Board chairperson Dr Ntuthuko Bhengu said: “The CPSI received over 126 entries and the Fund made a stellar showing in exhibiting valuesof ‘efficiency and excellence’ by becoming first runner up to the prestigious trophy.

Both employees and leadership have been recognised for innovation in rendering services to the people. The service delivery awards are a positive reflection of the organisation’s transformation, and should be seen against successive clean audit awards which validate the Fund's financial management, internal controls and governance structures."

Through this achievement, the Fund has received automatic entry into the United Nations Innovation Awards for 2015. 

The Fund has been nominated as a finalist in the Department of Public Service and Administration (DPSA) - Batho Pele Service Excellence Awards. Over 180 entries have been received and the RAF has made it into the top six. The awards will be held on 14 November.

The RAF has also made it into the top five Avusa Media Recruitment Awards in the Public Sector Category, to be held on 15 November. This is in recognition of the Fund’s efficient recruitment processes in order to improve service delivery.