MUA scoops three accolades at PMR.africa awards

Christelle Colman, CEO of MUA Insurance Acceptances.

MUA Insurance Acceptances has received three awards in the 2016 PMR.africa national survey of Underwriting Management Agencies (UMAs), including two Diamond Arrow Awards, landing first place overall for the Executive Motor Vehicles and Executive Home Insurance categories, and a Golden Arrow award in the Personal Lines category.

Christelle Colman, CEO of MUA Insurance Acceptances, says she is thrilled that the company has been recognised for its strength in providing tailor-made short-term insurance solutions for the executive market. “We place a lot of effort to fully understand the specific needs of this market and take pride in establishing solid relationships with key industry players to ensure we can offer all-encompassing solutions.”

It is highly rewarding to have MUA’s ability and expertise acknowledged by industry stakeholders, she says. “This award is a testament to the dedication and incredibly high work ethic of the company and its employees.”

The purpose of the awards is to celebrate excellence and acknowledge industry leaders in order to set a benchmark for others in the industry. Through the awards, PMR.africa aims to create an opportunity for companies and institutions to recognise a team or division for all their hard work.

In order to gather the results, one-on-one telephonic interviews were conducted with 120 survey respondents who were asked to perceive the strengths and weaknesses of the UMAs on the following 11 attributes: adaptability; attitude; competence; confidence level of the underwriter; financial strength of the underwriter; full authorisation to accept/agree to claim; innovativeness; know-how of advisors; quality; reputation and speed. The respondents are made up of directors, senior managers and short-term underwriting managers from a sample of short-term brokerages and insurers.

“We hope that these awards serve to motivate MUA’s brokers and employees to continue their efforts in doing award-winning work,” concludes Colman.