Bonitas awarded operational excellence award for the second year running

Lee Callakoppen, Principal Officer of Bonitas

At the Board of Healthcare Funders (BHF) Conference, held in Cape Town last night (May 15), was the announcement of the annual Titanium Awards which benchmark industry excellence.

The Awards recognise and reward medical schemes, administrators and managed care organisations which provide best value and service to their members. Bonitas Medical Fund was presented with the Titanium Award for excellence in ‘Operational Performance’ for the second year in a row.

Lee Callakoppen, Principal Officer of Bonitas, who accepted the award, said that the Scheme is thrilled to have been honoured two years running in this particular category. ‘It speaks to the measures we have put in place to invigorate our approach to providing affordable, quality healthcare for our members and ensuring we support the sustainability of the Scheme.’

The ‘Operational Performance’ category required nominees to demonstrate how they have created, supported and sustained access to affordable, quality healthcare services for their members. Part of the submission requested verification of:

· Growth over the past three years
· Credit rating
· Proof of average increases
· Health governance measures
· Preventative healthcare benefits
· Risk benefits

The award marks another big win for Bonitas in the past four months, after being recognised as the Medical Scheme of the Year in the inaugural New24 Business Awards earlier this year.

‘This recognition by the BHF further endorses the strategy we adopted, which is to be agile and play our part in reshaping the healthcare ecosystem by bringing affordable, quality care to more South Africans.’

‘As a Scheme with a history spanning over four decades, we have a thorough understanding of the dynamics of the healthcare industry in South Africa. Offering plans that cater for the healthcare needs of people from all walks of life, is the foundation for our success and ensured our relevance in an ever-changing industry. We will continue to strive to deliver on our promise of being the “Medical Aid for South Africa’’.’