TransUnion Auto Information Solutions, a Group Company of leading South African credit and information management provider TransUnion, has refocused its commitment to customers with the appointment of two regional Account Executives. These new appointments will be dedicated to developing personal, face-to-face relationships with coastal customers across the Western and Eastern Cape as well as Kwa-Zulu Natal.
“TransUnion Auto has undergone significant management changes over the past 12 months, and part of the new management focus is to develop closer personal relationships with our customers. With limited competition for our products, we have previously been slightly removed from our market, and our goal now is to change this,” says Nick Tuttelberg, Director: Business Development at TransUnion.
“We have doubled the size of our sales team and have appointed Taneel Kramer and David Snyman as regional Account Executives in Durban and Cape Town respectively covering the Finance, Motor and Insurance markets. With a wealth of experience in the industry as well as new ideas and innovations, they will immediately add value while working to build deeper relationships and proactively address customer needs,” he adds.
Kramer joins TransUnion from Alpine Motors in Pinetown, where she spent four years as a Finance and Insurance sales consultant. She has extensive experience in all aspects of the dealership value chain, and has been involved in all operational aspects ranging from sales to financing. She will be in charge of the entire Kwa-Zulu Natal region, including Richards Bay, Newcastle and Durban. Her tasks will include maintenance of existing relationships, as well as cross selling the entire TransUnion Auto product portfolio, identifying new business opportunities and building the client base.
Snyman joins the team after 12 years at Nedbank Motor Finance Corporation (MFC) as a Regional Sales Manager. He brings a wealth of experience in both the Motor and Finance Industries, having managed various portfolios in his time at MFC. He has also moved around the country to improve his knowledge and networking base, most recently acting as MFC Regional Sales Manager in Port Elizabeth until 2012, after which he moved back to Cape Town. His contacts across the country will stand him in good stead in his role of driving innovation and identifying new offerings and products, as well as building and maintaining the customer base. His will be based in Cape Town and his region will cover the whole of the Western Cape as well as the Eastern Cape.
“Previously our sales team was based solely in Johannesburg, and these regions were managed remotely. The appointment of our new regional Account Executives is part of our overarching new sales strategy as well as our dedication to continuous improvement of our products and services. By developing face-to-face relationships we are able to become more customer-centric, and the response from customers so far has been very positive. We look forward to further improvements to our customer service through our new approach to the market,” Tuttelberg concludes.