Lulu Pule succeeds Heleen Ferguson to lead AGCS South Africa Claims Team

28 July 2021 Allianz Global Corporate & Specialty (AGCS)
Lulu Pule

Lulu Pule

Allianz Global Corporate & Specialty (AGCS) South Africa announced that Lulu Pule had succeeded Heleen Fergusson to lead the Claims Team for South Africa effective July 1, 2021, this being subject to regulatory approval. Heleen has taken up a global role within AGCS. Lulu has been in the insurance industry for over 25 years mostly in Claims.

“I would like to thank Heleen for leading the Claims team in South Africa for the past three years. I wish her all the best in her global role,” says Sébastien Saillard, Regional Head of Claims Mediterranean & Africa. “I would like to congratulate Lulu on her promotion. She has been a key member of our Claims team in South Africa and I am confident that she will lead the team with excellence.”

“I am pleased with Lulu’s appointment and look forward to her contribution as we continue our journey to regain profitability and market leadership in the corporate and specialty insurance segment. I commend Heleen for leading and guiding our Claims team since 2017 and wish her all the best,” says AGCS South Africa CEO Thusang Mahlangu.

Lulu has been with AGCS for eight years and is a fellow of the Insurance Institute of South Africa (IISA). She holds a BA degree from the University of Zululand and has completed the Advanced Insurance Practice and Risk Management with the University of South Africa and the Middle Management program with the Gordon Institute of Business Science.

Quick Polls


South Africa’s Financial Sector Conduct Authority (FSCA) has the power to raise revenues by issuing administrative penalties and fines against non-compliant financial services providers, with this money flowing back to the Treasury… Does this, in your view, create a regulatory / government conflict of interest?


Absolutely, as conflicted as it gets
Maybe, I’m on the fence on this
No, the FSCA can do no wrong
The guilty must pay
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