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Alicia Goosen appointed Chief Broking Officer of Aon South Africa

22 November 2019 Aon South Africa
Alicia Goosen, Chief Broking Officer at Aon South Africa

Alicia Goosen, Chief Broking Officer at Aon South Africa

Alicia Goosen has been appointed Chief Broking Officer of Aon South Africa, effective 1 December 2019.

Alicia’s appointment as Aon’s Chief Broking Officer follows years of outstanding performance underscored by Alicia’s thorough understanding of the insurance sector and carrier market. Prior to her promotion to the role of Chief Broking Officer, Alicia was Business Unit Head: Financial Services at Aon, a role she has fulfilled since 2011.

Alicia has a well-established career in the insurance industry, she is a Fellow of the Insurance Institute of South Africa and holds a BA degree in Psychology.

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QUESTION

Brokers are frequently credited with ‘going to war’ for their clients at claims stage. Brokers will push the insurer to get an equitable and fair outcome. Is this still the case today, or do you find that insurers are pushing back too?

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