Non-life

Some insurer intermediaries derailing broader industry-level agreements

For some time now the South African Motor Body Repairers’ Association (SAMBRA), whose members are responsible for repairing over 80% of all insured repair claims in the country, have been advocating for insurer panels to open up as per the Guidelines to Competition in the South African Automotive Aftermarket (“the Guidelines”).

Shariah-compliant insurance in SA – what it is and the underserved market who await it

Muslims make up about three percent of South Africa's population of nearly 60 million people. This equates to 1,8 million Muslims. Looking ahead, and with South Africa being a delightfully diverse place in which to live and do business, this figure is only likely to increase over time – making it important that the industry’s service providers are able to serve the needs of the Muslim community when it comes to the provision of short-term insurance.

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Your insurance policy is not a maintenance contract

All too often consumers assume their insurance policy is a maintenance contract, but this is one of the biggest reasons for claims being rejected by insurers.