Severe weather warning notice from Santam

Santam has over the past 48 hours received claims from various parts of the Eastern Cape resulting from the severe weather that has impacted the province in the past few days.

To date we have received just over 254 claims for damage to property and other assets. At this stage it is difficult to indicate the total amount of these claims. We are still assessing the claims. More importantly, we expect the claims to increase in the coming days, as residents commence with mopping up operations.

Santam has activated its Catastrophe Claims Management protocols, which require the insurer to deploy personnel to affected areas to service policyholders and expedite the filing of claims.

"At this stage we are certain on the extent of the damage. We also are not certain what the claims will possibly amount to. In the coming days we expect the number of claims to increase as policyholders begin to file claims. The 254 claims only affect the Eastern Cape, but could rise even higher as impacted policyholders in Kwazulu-Natal commence filing claims. More importantly we caution the public to take precautions and to be safe,” said Rowland Ramalingam, Santam’s Head of Non-Motor Claims.