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Most medical scheme members begrudge the amount of money they pay each month to their scheme, and schemes are accused of not paying out benefits or of pocketing the money. With the average premium at about R1 500 per main member per month their cynicism i
Today’s medical scheme members feel entitled to efficient and timely service. One of the ways to meet your client’s expectations is to work hand in hand with the medical schemes’ contact centre…
The Department of Health and Council for Medical Schemes have expressed displeasure at the inflation-plus annual increases in South Africa’s healthcare space. That’s why they’ve embraced the cost and benefit improvements that generic medicines offer...
South African medical schemes beneficiaries are at the mercy of spiralling healthcare costs. To make matters worse the amount your client’s medical scheme “pays” towards medical specialist fees during hospitalisation is wholly inadequate...
The big-picture theme causing you and your clients the greatest concern is: