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The danger with lower early termination values

25 March 2008 Gareth Stokes

The National Treasury recently released a document containing proposals which will have a significant impact on the life insurance industry. In a paper titled: “Contractual Savings in the Life Insurance Industry.” Treasury suggests a number of changes to Part 3 of the Regulations under the Long Term Insurance Act (1998). And these changes will require significant sacrifices from both life assurance companies and insurance intermediaries.

Treasury wants radical changes to the way in which commissions are paid and administered through the life of the insurance policy; and outline further improvements to the early termination values of said policies. The Board of LUASA (The Association of Professional Financial Planners) has issued a response to Treasury’s proposals. In today’s newsletter we examine some of their comments on the impact of ‘softer’ early termination penalties. And on Thursday we’ll share some of LUASA’s views on the commission debate.

Unintended consequences of lower exit penalties

LUASA says “the further enhancement in the early termination values to a guaranteed minimum of 85% of the investment value in the first year to 100% by mid-term of the policy (with a maximum of 10 and minimum of 5 years) is cautiously welcomed.” The reason for this caution is that LUASA feels lower exit penalties could discourage savings by increasing early policy terminations. “A most unwelcome unintended consequence of the proposed ‘low exit penalty regulations’ that could rise, is that policyholders will more easily discontinue their future saving policy premiums, rather than making budgetary sacrifices, on expenditure items that advance instant gratification and debt driven life styles.”

LUASA fears that the current 30% termination in the first three years would deteriorate significantly should early termination penalties be softened further. This would contradict Treasury’s overarching goal of improving South Africa’s dismal savings rate. Although heavy penalties are punitive for someone who desperately needs the cash from an early termination we certainly agree that a higher termination offers a definite disincentive to terminate a ‘savings’ policy.

Endowment versus retirement annuity

LUASA also urges Treasury to acknowledge that the products sold under the life insurance banner are not all the same. Endowment products were never intended as long term retirement savings products. They were created to provide access to the stock market at a time when participation in the exchange was difficult due to high barriers to entry. This fact is supported by the long terms early endowment policies ran – usually between 10 and 15 years. The terms on newer endowment policies seldom exceed five years. And today’s individual saver enjoys simple and affordable access to the exchange through a range of collective investment products (unit trusts).

“Retirement annuities, on the other hand, were specifically designed to create a retirement vehicle and this is borne out by the fact that the earliest these policies can mature is when the policyholder attains age 55,” said LUASA, suggesting that National Treasury recognise these essential differences. “The key differentiator between the two products (viz. short to medium capital accumulation vis-à-vis long term wealth creation) [must] be recognized and factored in to policy making...” This differentiation should then direct the handling of early policy terminations.

Another call for greater cost transparency

The life insurance industry manages approximately R30bn of savings funds. At present these funds attract very high costs. LUASA contends that Treasury could achieve greater benefits for savers by ensuring these funds are managed cost effectively. They believe the current Section 14 transfer process is a disincentive to intermediaries wanting to move clients to more profitable (cost effective) funds.

To this end, LUASA encouraged Treasury to call for “the inclusion of full actuarial accounted cost transparency in the proposed regulations, signed off by the insurer’s chief actuary, which disclosure should enable a policyholder/intermediary to determine whether fair and equitable insurer costs were applied within the permitted 15% cap.”

A delicate balance

When announcing the new measures, the National Treasury stated that the proposed changes would “contribute to a significant improvement in consumer perceptions of the value offered by the savings products of the life insurance industry, particularly with respect to the burden of cost in the event of early termination.” Although the sentiment expressed by Treasury is commendable, LUASA warns that the industry is finely balanced and the overall impact of these changes should be well considered before simply forcing them through.  LUASA's full reponse can be read here (PDF file 65kb).

Editor’s thoughts:
The LUASA response to Treasury shows how quickly unintended consequences can creep into legislation. Tampering with commission benefits could result in less ‘savings’ policies being sold; and lowering early termination penalties could result in a flood of money leaving the national savings pool. Do you think a reduction in early termination penalties will have a negative impact on savings? Add your comment below, or send it to gareth@fanews.co.za

Comments

Added by Chris Breytenbach, 26 Mar 2008
I agree with with Andre and Ian McHendrie. I actually stopped marketing recurring premium, pure endowments approximately 4 years ago and the minimum recurring premium unit trust product I market is R1,500 per month. Where the premium is anything less than that, bank products should be made use of. Which brings me to a futher point of contention which is: the Treasury is now in the process of converting the endowment product - which is governed by the Life Assurance Act - to a Bank product, goverened by the Banks and other acts. They are busy creating all sorts of loopholes in a contractual product. An endowment product, similar to a retirement annuity product, is a contractual product, not a unit trust or bank savings product. The intention of an endowment product was originally to give a return on a policy that was there to provide risk cover AND a return on the contributions at the end of the contractual term. With the changes in legislation that the Treasury department now wish to implement it seems the contractual side of the product is really of no consequence any longer. Anyone who wants to invest for anything less than 10 years should go the bank route or the unit trust route. Some of the biggest arguments of the last ten years has been the commissions earned by intermediaries. However, had it not been for the intermediaries, the benefits enjoyed by polciyholders and/or their families would never have materialised. Keep the bank and life assurance products seperate, as they have been since the insurance companies started, and stop trying to compare and align them. Without commitment to savings I shudder to think where the members of the public are going to be when they retire in 15 to 35 years from now because the Treausry now wants to make monthly contribution investment products diificult to sell as well as a big risk for the broker.
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Added by Pierre, 26 Mar 2008
If you had an investment at a bank for a fixed period of time and you broke the contract, you would be penalized, why should it not happen in the insurance industry.
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Added by Anon, 25 Mar 2008
No, I don't think reduced penalties will impact negatively on savings. What is more likely to happen is that people will more readily move out of old fashioned, underperforming products into new style, transparent products.
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Added by Ian McHendrie, 25 Mar 2008
Since abandoning the use of the endowment as a savings medium on favour of the unit trust many years ago, I have experienced very few discontinuations / withdrawals, certainly less than 1 %! of that portion of my book. On top of this, there were no penalties for the client. In my opinion, life assurers should not be in this line of business. Risk business, where they belong and are effective, yes. Keep up the good work!
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Added by Andre, 25 Mar 2008
Agree with Ian, well said. I have sold ot more than three savings policies in the last 5 years because of the better options by means of unit trusts. I have predicted 15 years ago that we will reach a point where inssurance companies sell only risk products and believe it is only luck that has kept them going till today. They should rather spend money in training intermediaries than giving our commission conditionally to the treasurer
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Added by Nick Battersby , 25 Mar 2008
Any car dealer will tell you that panel beating yesterday’s model and putting on some new mag wheels won’t turn it into a new beauty overnight. Similarly, Treasury’s proposals this month [eds: March 2008] on commissions structures and reduced penalties on transfer of retirement annuities will not change the old under-written retirement annuity (RA) product into something more desirable than the new generation RAs already available in the market place. Nick Battersby, CEO of PPS Investments (PPSI) – the investment arm of the last remaining mutual in South Africa – warns that the positive spin and hype being placed on these proposed changes to the underwritten products need to objectively assessed. They should not be misconstrued and this certainly does not mean that investors should now just recklessly go and buy the new beauty without weighing up the pro’s and con’s. There are two very different product structures within the broad category of retirement annuities, in the current context. On one hand is the traditional under-written RAs provided by life offices, and on the other the new generation unit trust based RAs provided by linked product companies and asset managers. This is an important distinction to make, since the issues addressed in the Treasury reform paper are only relevant to the old products. If approved, the proposals would come into effect in August this year. The proposals, in a sense, make it easier to now migrate from the old products to the new RA range. They address commission levels payable and the timing of these payments, as well as significant reductions in the penalties that traditional funds have been able to charge members to move their assets to the new generation funds. While the penalties to migrate have not been done away with in its entirety, the drop from 30% to 15% is a step in the right direction. Up front commissions will now be limited to 50% of the full commission. This still falls short of the arrangement with the new generation unit trust based RAs where fees are only paid at the time of the premium payment, i.e. “as and when”. The broker is paid to provide a service and is paid monthly for as long as they continue to provide that service, as well as an ongoing fee based on the accrued asset value of the client’s investment. The announcement of these proposals has certainly led to an even greater number of investors seeking to transfer to the much less expensive and simpler model (up to 2% p.a. cheaper in fees) of the new generation RA. A relatively simple calculation can illustrate to members what the break-even point is when it makes sense for them to incur a short-term penalty in the interest of a lower cost environment for the rest of their contributing period. With the reduction in the maximum penalty, the barrier to leaving an under-written fund has been halved. Battersby offers the following advice, for people looking for a new RA. “The traditional product has become more attractive to investors than it was before, but a comparison with the new generation product is essential and a thorough understanding of the subsequent charges that may exist i.e. can you switch your investment options, are there heavy annual policy costs etc”. For those in traditional RAs; a reduction in premium will still incur a penalty, but the penalty will be less. For those looking to transfer their RA, find out what your penalties would be and assess the cost differential with your financial advisor.
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