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Some green?

16 October 2005 | General

Anglo American slid 1.90% followed by AngloPlat (-1.64%) while SABMiller (-0.71%) ignored the parties of the weekend. The rand gained some ground against the dollar and pound while the euro moved forward against the rand and dollar.

Doom and gloom

16 October 2005 | General

The London market weakened further last week, feeling the brunt of Wall Street succumbing weakness on worries over rising interest rates and corporate profitability.

Still in the planning stages

14 October 2005 | General

Di Turpin – CEO of the Association of Collective Investments (ACI)announced that the collective investments industry had developed a financial sector charter initiative which consists of a voluntary product and a contractual product, which will be availab

Ugly, and floating

10 October 2005 | General

The leading decliners on Friday were BHP Billiton (2.76%), Anglo American (0.88%) while Sasol declined a further 1.98%. Gold miners were supported by the stronger gold price helping Harmony (2.34%) and Gold Fields (1.39%) to gain ground.

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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About bikes and things…

09 October 2005 | General

Bulls all the way

03 October 2005 | General

Second time round

22 September 2005 | General

Go bulls…

19 September 2005 | General

Congratulations…

13 September 2005 | General

Its official

12 September 2005 | General

Still out there

11 September 2005 | General

Easing off

04 September 2005 | General

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