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Getting aggressive

20 July 2006 | General

Financial Advisors hit by more than just FAIS

19 July 2006 | General

The cost of protection

17 July 2006 | General

A bit of this and that

17 July 2006 | General

While the rand lost ground towards the end of the week as violence in the Middle East put renewed pressure on emerging market currencies, the Nedcor Economic Unit says the local unit closed weaker at R7,20 and R13,17 against the US dollar and the British

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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Investment Solutions: Is the party over?

12 July 2006 | General

Bull market at an end

11 July 2006 | General

About tables and rearview mirrors

22 June 2006 | General

Its all very simple, really

19 June 2006 | General

New engine on the block

13 June 2006 | General

London last week

12 June 2006 | General

This is no disaster, no collapse its part of the cycle